Refund policy

Return & Exchange Policy

At HUSL, we want you to receive your order in the right condition. Please read the policy below before requesting a return or exchange.

Exchanges for defective items
If your item arrives with a defect, you may request an exchange within 48 hours of receiving your order.

Conditions:

The exchange request must be submitted through Instagram DM to our official HUSL page.
The request must be approved by HUSL before the exchange is processed.
If the item is confirmed to have a defect, the exchange will be free of charge.

We may ask for photos, videos, packaging details, or any other information needed to review the issue.

Returns
If you would like to return an item, the following conditions apply:

The item must be unused and returned in its original packaging.
The return request must be submitted through Instagram DM to our official HUSL page.
The return must be approved by HUSL before it is accepted.

If a return is approved and there is no defect or product issue, the refund will cover the product value only. Delivery charges are non-refundable.

Current non-refundable delivery charge:

Sale items
Items purchased on sale, promotion, markdown, or special offer are final sale and cannot be returned.

If a sale item arrives defective, HUSL may review the case for exchange only, subject to approval.

Refund method
Approved refunds are processed either:

Refund timing may vary depending on the payment method and delivery partner process.

Non-returnable situations
We reserve the right to refuse returns or exchanges if:

the request is made after the stated return or exchange window
the product has been used, damaged after delivery, or returned without original packaging
the return or exchange was not approved in advance by HUSL
the order was purchased on sale or as part of a non-returnable promotion

Contact for returns and exchanges
All return and exchange requests must be sent through Instagram DM to our official HUSL page.